Nemo is an interactive hotel software for mobile devices. Nemo is designed to provide entertainment and comfort to hotel guests for an enjoyable and memorable stay. Guests can look up information regarding nearby facilities, send reservation/booking requests for concierge services, order room service, shop from the hotel gift shop, and utilize their in-room TV, lights, climate, and curtains through their tablets and mobile phones. Nemo can be branded for your hotel and customized for the services the hotel offers.
Nemo offers an enhanced guest experience through custom-built mobile hotel apps, which can work both on guests’ personal devices and room-based hotel devices.
Nemo can interact with the hotel’s IPTV system for an enhanced TV experience through its well-designed mobile remote control services. Nemo has a unique interface for TV, video-on-demand and online radio to maximize in-room entertainment for your guests with an easy to use mobile App.
Hotels can publish any kind of information regarding their hotel and the city they are located in, while increasing the familiarity of the hotel services through Nemo mobile channel. Nemo also provides online news and weather forecasts with real time updates.
Hotel guests can easily monitor and adjust lights, temperature and curtains in the room for their comfort, view door camera and send “Do Not Disturb” and “Make Up Room” requests through Nemo interface as integrated with various Building Management Systems.
Hotel guests can easily select products and give orders for in-room dining, amenities, shop from hotel gift shops, while the cost is automatically posted to the guest folio. Nemo, as a mobile channel, increases your revenues for ordering services.
Guests can easily navigate, request information, and make reservations for hotel offerings. Guests can also submit requests for hotel suggestions for what to do around the city, and the hotel can send responses back to the guests through Nemo’s messaging system.
Hotels can either send messages to the in-house guests during their stay or they can send promotional messages to the guests before arrival and after check-out. Moreover Nemo can be used very effectively for receiving guest feedback through the surveys published on the Nemo reporting tool.
Nemo has additional features for hotel services and management, and uses an open architecture for future requirements and development